Zero Waste Bulk Foods

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T: 07549 984 091

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©2019 by Zero Waste Bulk Foods, 

Although we are based in Horsham, West Sussex, our correspondence address is Apt 32536, Chynoweth House, TR4 8UN

DELIVERY INFORMATION

In light of Covid 19, for our own safety as well as the safety of our customers, we will be making some temporary changes to our orders and deliveries. These are effective from 26 March 2020 and until further notice:

1. We will only be taking local orders for deliveries to the following areas: Southwater, Horsham, Barns Green, Billingshurst, Broadbridge Heath, Brooks Green, Christs Hospital, Coneyhurst, Copsale, Cowfold​, Coolham, Dial Post, Itchingfield, Kingsfold, Maplehurst, Nuthurst, Partridge Green, Roffey, Shipley, Slinfold, Warnham and West Grinstead. We will not be using any courier services at this time to minimise the risk - all orders will be personally delivered by us which is why we are only taking local orders.

2. Free delivery will still apply in Southwater with no minimum spend (please use the discount code SOUTHWATER in the "promo code" box at the bottom of the "My Cart" page), and to the other areas above with a minimum spend of £20 (please use the promo code "LOCALDELIVERY"). 

3. Given that the virus can apparently be absorbed by cardboard, we would prefer not be source any more used boxes to deliver your goods in. Could you please leave a large uncovered (so that we don't touch the lid) container or tray outside and we will place your order onto that.

4. When we deliver your order, we will not be ringing the bell or knocking. Instead, we will call you to let you know it is on your doorstep. If you know that you will not be in, please confirm by email that you are happy for your order to be left on the doorstep, but bear in mind that we can't take responsibility once it has been left there.

This is a temporary measure and will be in place for as long as is needed. We hope that later this year the national deliveries will resume once safe for everyone.

Thanks and please keep safe.

Nicky

The below will all come back into effect when the Covid 19 crisis is over.

Refill Drop Off / Collection Point: You can now drop off your own containers to be refilled at the Co-op Buckbarn, Worthing Road, West Grinstead, Horsham, RH13 8LW. This Co-op is on the A24 / A272 crossroads next to McDonalds and part of the Texaco petrol station. Please select 'collection' in the checkout and this will remove any delivery fee.

We offer free delivery to addresses in Southwater, West Sussex with no minimum spend - please use the discount code SOUTHWATER in the "promo code" box at the bottom of the "My Cart" page.

We offer free delivery to addresses in Horsham, West Sussex and the following villages when you spend over £20.00 - please use the discount code LOCALDELIVERY in the "promo code" box at the bottom of the "My Cart" page - Barns Green, Billingshurst, Broadbridge Heath, Brooks Green, Christs Hospital, Coneyhurst, Copsale, Cowfold​, Coolham, Dial Post, Itchingfield, Kingsfold, Maplehurst, Nuthurst, Partridge Green, Roffey, Shipley, Slinfold, Warnham and West Grinstead. 

 

If your delivery address is not listed above but it is in close proximity to these areas, please contact us and we will work out if free delivery (over £20.00 spend) is possible.

We will contact you to let you know the date that we can deliver. If you will not be in, please nominate a safe, dry spot for us to leave the parcel. Please note that we will not be able to offer free delivery to addresses outside of the areas listed above at this stage, so please don't use the discount codes as we will need to charge for shipping in order to send your items.

For orders of our seeded cards, we use Royal Mail first class. The delivery charge is £1.50 up to 250g.

 

For orders under 2kg and being sent within the UK (including the Highlands and Islands, Scilly Isles and the Isle of Man) we use Royal Mail Signed for Second Class and the delivery charge is £4.00.  

For orders between 2kg and 20kg or outside of the UK, we use a courier service and the prices are as follows. If your order is over 20kg, please contact us at info@zerowastebulkfoods.co.uk and we will obtain a price for you.

UK Mainland - parcels

0 - 2kg                Royal Mail     £4.00 inc VAT        2-3 days

2.01 - 10 kg        Courier          £4.00 inc VAT        1-2 days

10.01 - 15 kg      Courier          £8.00 inc VAT        1-2 days

15.01 - 20 kg      Courier          £12.00 inc VAT      1-2 days

Scottish Highlands and Islands, Scilly Isles and Isle of Man - parcels

Weight          Courier            Price                      Delivery

0-2kg             Royal Mail       £4.00 inc VAT        2-3 days

2 -25 kg         Parcelforce      £20.03 inc VAT      2-3 days

Northern Ireland - parcels

Weight          Courier             Price                     Delivery

0- 30 kg         Parcelforce       £19.19 inc VAT     2-3 days

International

If you are looking to order from outside of the UK and Ireland, please contact us at the email below to discuss shipping prices. Please note any customs fees or fees associated with the import / export will be your responsibility. 

It is essential that you check that the delivery address including postcode is correct. We do not take any responsibility for items lost where an incorrect delivery address has been provided.

All of the products that you purchase from us are carefully handweighed and packed. Please allow 2-3 days to dispatch from the time your order is placed.